Shipping & Return Policies
Processing Shipping & Return Policies
We ship to the following countries: The United States Only.
Flippin Ribbon will process your order within 1-3 business days of receiving your payment. Items shipped via USPS First Class Mail take 3-7 days once shipped. Items shipped via USPS Priority Mail take 2-3 days once shipped. Please note that once a package has been received by the USPS, we have no control over the arrival time.
All orders over $300 will be shipped with signature confirmation. This is for the customer's protection as well as Flippin Ribbon's.
You will be able to track your package at USPS.com . Enter your tracking number on the upper right. If at any time you are concerned that your order is lost in processing or shipping, please contact us at flippinribbon@gmail.com
Returns and Refunds
Returns: Due to our products being cut to order we are unable to accept returns in most situations.
If for some reason you receive the wrong item/s or the item is a misprint or otherwise defective we can offer an replacement when available or refund.
Please follow instructions carefully
- All returns must be made within 30 days of purchase date.
- Ribbons and Resins MUST be in original form. DO NOT cut, wash or alter the product in any way!
- Enclose a copy of the invoice sent with your order. (If you do not have the invoice, you may still return. Please be advised, it may take a couple of extra days for the return to be processed and refunded.)
- Postage costs for the return are your responsibility. It is best to include tracking on your return. This will prevent any dispute on whether or not we received your return item/s.
- Once processed, your refund will include the amount of the original sale, including the original shipping costs you paid.
- Refund amounts will be credited to your original payment method
- Please send all returns to Flippin Ribbon, c/o Chach Heart 6415 NE Killingswirth ST. #D16 Portland Or. 97218
- Your refund will be processed within 2-4 days of receiving your returned item. It may take longer if the packing invoice is not enclosed.
- If at anytime you need to reach us, please email us at flippinribbon@gmail.com. We try to respond to all emails within 24 hours.
- Thank you for your business! We want our customers happy and want to help in any way we can!
Exchanges or Replacements
At this time, Flippin Ribbon Crafts does not process exchanges. Replacements can be processed if the item is still available. We try very hard to send out products with no flaws. Sometimes it happens. If you receive your products with a misprint or defect, please notify us. We will make every effort to make sure that you, the customer, are happy with your purchase. We appreciate your business!
If your items arrive damaged or not what you expected, please contact us immediately and retain the damaged packaging. Explain the issue. If possible, provide images. Again, we will work with you to correct the problem. We want all of our customers happy!
By placing an order, you agree that you have read and will abide by our shop's policies.
All items on the site are new and stored in a smoke-free environment!
Contacting Us
If there are any questions regarding these policies, you may contact us using the information below.
Flippin Ribbon Crafts LLC
Chach M. Heart
6415 NE Killingswirth Street
#D16
Portland, Or. 97218
503-592-0411
Disclaimer
Flippin Ribbon does not manufacture any items listed on the site. We resell unmodified products. Many products are licensed. They should be purchased for personal use only.